Cookie Policy


What is a cookie?

A "cookie" is a small text file that is sent to your browser and stored on your computer's hard drive when you visit our websites. Each time you use the same computer to access our websites, our web servers will be notified of your visit and in turn we may have knowledge of your visit and the pattern of your usage.

What sort of cookies do our websites use?

Some cookies are necessary for the operation of our websites. For example, when you log in, a cookie will help us recognize you as an existing user and show you the right information. If you choose to block them some aspects of the site may not work for you.

Non-necessary cookies are used to collect statistical information about the usage of our websites, research visiting patterns and help target advertisements based on User interest; and track progress and participation in promotions.


TrainsPeople Limited uses the following cookies on some or all of our websites:

Essential cookies:


These cookies are strictly necessary to provide you with services available through our websites and to use some of its features, such as access to secure areas. Because these cookies are strictly necessary to deliver the websites, you cannot refuse them without impacting how our websites function. You can block or delete them by changing your browser settings.

Name:

Purpose:

Expires:

ASP.NET_SessionId

The general purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Used to maintain an anonymised user session by the server.

Destroyed on closing the browser.

__requestverificationtoken

This is an anti-forgery cookie set by web applications built using ASP.NET MVC technologies. It is designed to stop unauthorised posting of content to a website, known as Cross-Site Request Forgery. It holds no information about the user.

Destroyed on closing the browser.


Analytics cookies:


These cookies collect information that is used either in aggregate form to help us understand how our websites are being used or how effective our marketing campaigns are, or to help us customize our websites and application for you to enhance your experience.

Name:

Purpose:

Expires:

_ga

This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.

By default, it is set to expire after 2 years, although this is customisable by website owners.

_gat

This cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate - limiting the collection of data on high traffic sites.

expires after 10 minutes.

_gid

This cookie name is associated with Google Universal Analytics. It is used to distinguish users.

expires after 24 hours.

__zlcmid
__zlcstore
zte2095

These cookies are used by Zendesk (zopim.com) to provide live customer service chat on our website(s).

expires after 12 months.

__cfduid

Used to identify individual clients behind a shared IP address and apply security settings on a per-client basis.

expires after 12 months.


Functionality cookies:


These cookies are used to enhance the performance and functionality of our websites but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.

Name:

Purpose:

Expires:

__zlcmid
__zlcstore
zte2095

These cookies are used by Zendesk (zopim.com) to provide live customer service chat on our website(s).

expires after 12 months.

__cfduid

Used to identify individual clients behind a shared IP address and apply security settings on a per-client basis.

expires after 12 months.